Dotare Băi, a hygiene & cleaning products retailer, faced weak conversions despite solid traffic and stiff price competition. Partnering with Full Out Media and Aqurate, they deployed a conversion-focused personalization strategy that transformed shopping journeys into scalable revenue gains, boosting conversion rate, average order value, and order volume without increasing media spend.
Dotare Bai is a Romanian online retailer focused on the hygiene and cleaning products market with both B2B and B2C customers. They work Full Out Media for digital marketing and eCommerce strategy. The team was looking for a solution to improve core metrics like conversion rate and average order value without increasing advertising budgets.
The hygiene and cleaning products market in which Dotare Băi is operating is one of the most competitive segments in eCommerce:
Dotare Băi already had relevant and consistent traffic. The issue was not user acquisition, it was underperforming conversion rates and the inefficient monetization of existing sessions. Increasing advertising budgets was not a sustainable solution. A structural change was needed in how users were converted into customers.
Full Out Media designed and coordinated a comprehensive on-site personalization strategy, using Aqurate as the technological infrastructure.
The project was built around business KPIs, not vanity metrics:
Personalization was not treated as a simple widget, it was implemented as an active sales system integrated throughout the customer journey.
The approach included:
This project was not a basic software implementation. It was an operational partnership between with Full Out Media who was responsible for strategy, conversion architecture, business objectives, and ongoing optimization. Together with the customer, they defined:
Aqurate delivered the infrastructure that enabled these decisions to be executed at scale, in real time.
This clear separation between strategy and technological execution was the critical factor that transformed personalization into a predictable growth lever, not an experiment.
In just two months, personalization became one of the strongest revenue-generating channels for the store. Here is the direct impact:
These results confirm that properly implemented personalization acts as a performance multiplier for existing traffic.
This project clearly demonstrates that for many online stores:
Through the Full Out Media × Aqurate collaboration, Dotare Băi achieved:
For functional retail eCommerce businesses, this is one of the most efficient and controllable levers for profitable growth.
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